This will allow you to re-book your event at a later date without penalty. You will be offered a “Voucher” for any cancellations made less than 31 days before the date of the event to help you use your deposit that would otherwise be lost.Any refunds owed to you due to a cancellation will be forwarded via regular mail within 30 days from the date of the cancellation in the form of a check to the address on the order unless you provide us with an alternate address.Cancellation or Order Reduction fees as defined below in the “Fee Schedule” will be withheld from your initial deposit.THE FEES ARE DEFINED BELOW IN THE TABLE LABELED “FEE SCHEDULE”. NOTE THAT THERE IS A FEE FOR ALL CANCELLATIONS WITH THE EXCEPTION OF SAME DAY CANCELLATIONS. All cancellations or requests for reductions must be in writing by fax or email to your deposit is non-refundable rain or shine leading up to the event. So in any event you must cancel, we must have it in writing by email or fax. Once you reserve rentals and place a deposit, all other requests for your items on your dates are turned away to keep our agreement with you. This is NON-NEGOTIABLE and it is YOUR responsibility to know with whom and the date and the circumstances regarding your event. Such fees include but are not limited to: rental equipment fees, labor fees, and any other fee associated with the special circumstances of your reservation. Only upon cancellation, which all cancellation terms of this agreement apply, may you relieve yourself of the financial obligation and responsibility to pay in full unless your cancellation does not meet the requirements set forth in this agreement by which 100% of the payment shall apply. It is implied that if a reservation is placed and a credit card number has been provided for securing the reservation with intent to take delivery of the goods, that you fully intend to take delivery of the goods. A signed contract, or lack thereof, DOES NOT relieve you from personal, financial responsibility and obligation of payment for your reservation. Please provide the name and contact information.
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